Our legal team at NLS UK has recently secured a £7,500 settlement for a Deliveroo rider who was injured in a road traffic accident while carrying out deliveries.
The claim involved a collision between our client’s motorbike and a car at a roundabout. Liability was initially disputed, making the claim more challenging than a straightforward road traffic accident claim.
Despite the dispute, our team investigated the circumstances carefully, obtained crucial camera footage and ultimately established our client’s position.
How the Client Contacted NLS UK
Our client first contacted NLS UK by completing our online accident claim questionnaire.
As a delivery rider, our client’s working hours did not necessarily fit within traditional 9-to-5 office hours. Rather than requiring the client to fit around standard office opening times, our team contacted them at a time that was convenient for them.
We understand that people who work on the road, work shifts or have busy working schedules may not always be available during traditional office hours. Our online enquiry process allows potential clients to provide information about their accident when it is convenient for them, with our team then making contact at a suitable time.
The Accident
Our client was working as a Deliveroo delivery rider when they were involved in a collision with a car at a roundabout.
The accident resulted in physical injuries as well as significant psychological symptoms, including PTSD.
The psychological impact was particularly significant because our client’s occupation involved driving and riding for a living. The accident therefore affected not only their physical health but also their confidence and ability to return to the work they relied upon for their income.
Liability Was Disputed
The circumstances surrounding the collision were disputed.
There was a disagreement about how the accident occurred and, in particular, whether our client had changed lanes while travelling around the roundabout.
This meant that establishing liability was not straightforward.
Our legal team carried out a detailed investigation rather than simply relying on the competing accounts of the drivers involved.
Camera Footage Proved Crucial
Our team successfully obtained camera footage showing the circumstances of the collision.
The footage provided important independent evidence and demonstrated that our client had not switched lanes, contrary to the allegation being made against them.
This evidence was instrumental in resolving the dispute over liability and establishing our client’s position.
Obtaining the Full Medical Evidence
Once liability had been addressed, our team turned to establishing the full extent of our client’s injuries.
We obtained the relevant hospital and GP records, ensuring that the client’s injuries and treatment were properly documented and considered.
This was particularly important because the accident had resulted in both physical and psychological consequences.
An independent medical expert was subsequently instructed by our team. Importantly, the expert had access to the relevant medical records, allowing them to consider the wider medical evidence when assessing our client’s injuries.
This helped ensure that the various injuries and psychological symptoms arising from the accident were properly taken into account when valuing the claim.
The Psychological Impact of the Accident
Our client suffered significant psychological symptoms following the collision, including post-traumatic stress disorder (PTSD).
This was particularly relevant because our client’s livelihood depended on driving and riding.
For someone whose occupation involves being on the road, suffering a serious road traffic accident can have consequences beyond the immediate physical injuries. Anxiety, loss of confidence and psychological symptoms can affect a person’s ability to return to their normal occupation.
Our team ensured that these psychological consequences were properly considered as part of the claim.
Loss of Earnings and Rehabilitation
The accident also affected our client’s ability to work.
Our legal team recovered loss of earnings arising from the accident and ensured that appropriate rehabilitation was considered to assist our client’s recovery.
Rather than focusing solely on the immediate physical injuries, we considered the wider consequences of the accident, including the psychological impact, the effect on our client’s ability to work and the treatment and rehabilitation required.
Successful £7,500 Settlement
Following our investigation, the gathering of evidence and assessment of our client’s injuries, NLS UK successfully obtained a £7,500 settlement for our client.
The claim involved a disputed accident, evidence gathering, medical investigations, psychological injuries, loss of earnings and rehabilitation.
The successful outcome demonstrates the importance of thoroughly investigating the circumstances of a road traffic accident, particularly where liability is disputed.
Why Independent Evidence Can Make a Difference
Road traffic accident claims are not always straightforward.
Where two drivers provide different accounts of an accident, independent evidence can be crucial. In this case, the camera footage obtained by our team provided important evidence about what actually happened at the roundabout.
Medical evidence is equally important. By obtaining our client’s hospital and GP records and ensuring that the independent medical expert had access to the relevant information, our team was able to ensure that the full range of injuries and psychological consequences could be considered.
Injured While Working?
If you have been injured in a road traffic accident while working, particularly if you were driving or riding as part of your employment, you may be entitled to claim compensation.
At NLS UK, we can investigate the circumstances of your accident, assist with obtaining relevant evidence, arrange appropriate medical evidence and consider financial losses such as loss of earnings.
You can start your enquiry online at a time convenient to you, and our team can contact you when it suits your schedule.
If you have been injured at work or in a road traffic accident, complete our online questionnaire today and let our legal team assess your claim.