If you are a Council tenant or a Housing Association Tenant and they have ignored repairs to your house, we can help! 

The Council and any Housing Association has a legal obligation to you as a Landlord under the Landlord and Tenant Act 1985. If they fail to repair you home within a reasonable time then you have the right to get help from Solicitors like us and take legal action.

You will be able to claim compensation and force them to perform the necessary repairs. If the disrepair has caused you health problems then you will also be able to claim compensation for the health issues.

If you STILL LIVE IN THE PROPERTY and you have REPORTED your repair to your local council or housing association landlord which still hasn’t been fixed after 3 MONTHS, you can claim compensation and a refund of rent*. We operate on a NO WIN NO FEE basis.

No, We work on a No Win No Fee Basis

We help clients nationally but we can only represent you if you live in in England or Wales

In summary, it puts an obligation on a landlord to keep in repair & proper working order:

• The structure and exterior of the dwelling house, including drains gutters and external pipes
• The installations of the dwelling-house that supply water, gas, electricity and sanitation (which includes basins, sinks, bath and sanitary fittings)

Housing disrepair is bound in section 11 of the Landlord and Tenant Act 1985, and implied into all tenancies of less than seven years.

The landlord is obliged to keep ‘the installations in the dwelling-house’ in repair and working order. This includes installations for the supply of water, gas, electricity, sanitation, heating and hot water. Water or gas pipes, electrical wiring, water tanks, boilers, radiators and other space heating. Where an installation is centralised, e.g. in high rise block, then tenants with tenancies entered into after 15 January 1989 are protected with repairing obligations covering centralised systems. The same is not true of those prior to this date.

You could potentially be entitled to get compensation for damp and mould in your home if your landlord has failed to fix the problem.

You can get compensation for the loss of enjoyment your flat or house. The more rooms that are affected means that the problem is severe so you would be entitled to more compensation. Sometimes the damp and mould will ruin your personal belongings such as your rug, wallpaper, clothes or bedding. You can claim for this too and if you have missed out on work and can prove this then there is a potential claim for loss of earnings too. 

Your compensation will depend on the severity, extent and length of the problem. The amount of rent you pay will also be taken into consideration. So if you are in arrears this could reduce any compensation you get as you are still obligated to pay your rent even if it is in disrepair.

Use our housing disrepair compensation calculator to give you a rough guide of how much you should be entitled to. This is not only a compensation calculator for mould but also for other disrepair problems you may have. 

The amount of compensation awarded for damp/mould or infestation is fact specific i.e., it is determined on a case-by-case basis, assessing the tenant’s individual circumstances. The extent of the disrepair will be taken into consideration, measured on a scale of mild, moderate to severe. 

To assess your compensation we look at the number of rooms impacted by the disrepair and how much of each room is unable to be used, weighed against the total number of rooms in the property e.g., 4 rooms out of use in a 6-room property due to excessive mould and damp will be classed as severe.

The number of months spent in disrepair also play a large role in the compensation awarded i.e., the length of time you as a tenant have been complaining to the landlord regarding the mould, damp infestation or just general disrepair and your complaints have gone unheard. 

We will look at all of the above and how much rent you pay to come of for a figure to compensate you for your loss of enjoyment of your property. Additional compensation may be awarded to instances where a your personal items have been destroyed due to mould/damp or an infestation, in which case a special damages claim may be brought to recover the costs of these items.

The short answer is a reasonable time. This is usually about two months.
Every case is obviously different but if your landlord has not fixed or even attempted to fix your house or flat then you should seek legal help. We can only help you if you have complained to your landlord 2 months ago and they have not started repairs.

 If you have complained to your landlord and they have kept you waiting for months then your can take legal action to force them to fix the disrepair around your house. Your landlord may be ignoring you so knowing where you stand is very important.
Leaving tenants in a damp and mouldy house with rising damp is a serious health concern. You should speak to a solicitor and take action now. You could also be entitled to compensation.

This will depend on your case as everyone’s is different. It could take anywhere from 2 – 6 months for a straightforward case and over 12 months if we have to take your case to the courts,

Although you must continue to pay your rent, you may, depending on your tenancy agreement, pay for the repairs and deduct this from your rent.

However, your landlord can challenge this and take legal action which can be very costly. It is always best to have a solicitor on your side before doing something like this.

You can report your landlord to:

1. Your Local Council – they can write to your landlord to ask them to rectify the issue. If they don’t then they cant start taking criminal action if there is certain type of disrepair. The downside to this is that the council is usually very busy so it may take a long time for your complaint to be dealt with. This will also not provide you with compensation.
2. Your MP – You can complain to your MP and they can write a strong letter to your landlord but they can not take any legal action on your behalf or get you compensation.
3. Housing Ombudsman – This is a better option if you have a social landlord such as a local council or housing association. Private landlords can only be dealt with on a voluntary basis.
4. Solicitor – This is usually your best option if your complaint have gone unheard. Our service is on a no win no fee basis and we will force your landlord to repair your property and gets you compensation. We act quickly, make you a priority and get you results. 

Is your Landlord ignoring you and not repairing your property? 

 Sometimes, this may be a health risk if your house is in disrepair. You may have rising damp and mold in your house which can cause certain illnesses or make your existing illness worse, such as asthma and eczema.
This can fall under the Environmental Protection Act and a complaint can be made to your council. They can potentially bring a criminal action against your landlord but you will need to speak to a solicitor to help you get compensation.
The council is usually very busy so it may take a long time for them to take any kind of action.
If your council is the landlord you can still complain but it is always best to speak to a solicitor especially when it is free. 

Absolutely not, as long as you are still fulfilling your obligations under the tenancy agreement, i.e. keeping up with rent payments and allowing the Landlord access.

So, if you keep up payments on your end of the tenancy agreement but your landlord fails to keep up their end of the agreement by not making the necessary repairs then this will significantly strengthen the claim you make.

Call us or just fill in our questionnaire on the below link and we can get everything started for you.  We will respond to all online enquiries made between 9am and 5pm immediately on the same day.  This is so we can help you claim for housing disrepair compensation.

There are many different types of injury that can be caused by housing disrepair, however below is a list of the most common personal injury claims that we come across: 

• Developing or worsening of Respiratory diseases caused by mould or damp
• Physical injuries caused by the disrepair (for example, an injury caused by a falling tile, door or even the ceiling)
• Asbestos-related illnesses (this can be a problem in older houses)
• Injuries sustained by faulty electrics
• Developing or worsening of skin conditions due to the damp, mould or infestation. This can be a rash or worsening of Eczema or Psoriasis.